Why service industry workers should embrace, not fear, the AI-driven digital revolution

//Why service industry workers should embrace, not fear, the AI-driven digital revolution

Why service industry workers should embrace, not fear, the AI-driven digital revolution

Covid-19 has forced a massive “emergency” digital transformation on us. The consequences of this might be a surprise to some but, to me, the pandemic simply accelerated an ongoing trend. In my 2019 book, The Globotics Upheaval: Globalisation, Robotics and the Future of Work, I envisioned a new form of globalisation in “telemigration”. This is basically working from home when home is abroad. The future of globalisation is no longer just about trading goods across borders. An important element…

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By | 2020-12-23T14:00:19+00:00 December 23rd, 2020|Business|Comments Off on Why service industry workers should embrace, not fear, the AI-driven digital revolution