More than half of Hongkongers don’t trust their banks, according to JD Power survey

//More than half of Hongkongers don’t trust their banks, according to JD Power survey

More than half of Hongkongers don’t trust their banks, according to JD Power survey

More than half of consumers surveyed in Hong Kong do not trust their bank and even more feel the city’s lenders do not fully understand their needs, according to a new study by consumer insights advisory and analytics firm JD Power.Four out of five consumers said they do not believe bank representatives spent enough time identifying their specific needs before recommending products or services, according to the study. Among those surveyed, 54 per cent said they do not completely trust their…

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By | 2019-02-28T09:30:47+00:00 February 28th, 2019|Business|Comments Off on More than half of Hongkongers don’t trust their banks, according to JD Power survey