How Do Consumers View the Future of CX?

//How Do Consumers View the Future of CX?

How Do Consumers View the Future of CX?

A new survey by Voxpro – powered by TELUS International reveals how consumers feel about CX and technology. Customer experience (CX) strategies, channels and preferences are constantly changing. As new innovations such as AI, machine learning and automation come to market, many businesses seek to leverage these technologies in order to improve operations and CX. […]

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By | 2019-02-25T11:00:36+00:00 February 25th, 2019|Technology|Comments Off on How Do Consumers View the Future of CX?